Resident Selection Criteria / Lease Policies


“We are pledged to the letter and spirit of the U.S. Policy for the Achievement of Equal Housing Opportunity throughout the Nation. We encourage and support a program in which there are no barriers to obtaining housing because of Race, Color, Religion, Sex, Handicap, Familial Status, or National Origin.”

-Applicants must see the interior of the property before an application will be processed.

-We recommend you do not submit an application if any of the following applies to your or any additional applicants in your household: including, but not limited to: Evictions, Debt to Previous Landlord, Credit Score Below 600, Undischarged Bankruptcy, Discharged Bankruptcy within 5 years of Application, Unsatisfactory Rental Reference, Unacceptable Pet Breed.

-We use a third-party pet policy service, ALL Applicants must create a No Pet or a Pet/Animal profile. Applicants should go to this link:

-Each property is different and not all allow pets. There may be restrictions on the number of pets and/or the size of the pet. Please see the property listing to determine if the home you are interested in allows pets and what the restrictions are.

-No pets (with the exception of medically necessary animals for the benefit of the occupant(s) of any kind are permitted without specific written permission of landlord and an addendum to lease, a non-refundable pet fee acceptable to landlord and/or an additional pet rent or additional security deposit. A separate pet application must be submitted with shot records and a picture of the pet(s) before approval. Landlord may require liability insurance.

-Non-Refundable pet fees range from $300 to $1000 per pet. (Does not apply to medically necessary animals)

-Monthly pet rent ranges from $15 - $50 per month and is determined upon receipt and review of pet application and approval

-Unacceptable dog breeds include, but are not limited to: Akita, Alaskan Malamute, American Staffordshire Terrier, Bullmastiff, Chow Chow, Dalmatian, Doberman Pinscher, German Shepherd, Husky, Mastiff, Neapolitan Mastiff, Pit Bull, Presa Canario, Rottweiler, Siberian Husky, Staffordshire Bull Terrier, Tibetan Mastiff, Wolf Dog Mix or any mix of these breeds.

-Applications will be processed on a “first come, first served basis” with time and date denoted on the application to act as receipt. If more than one application is submitted, before approval can be achieved, the highest rated approved application would be selected. Incomplete applications will be automatically denied.

-You will be required to provide a copy of a valid form of identification.

-A valid social security number is required of each applicant. For applicants without a social security number, proof of permit stay in the US with a vi sa is required as well as additional security deposit and/or advanced rent.

-You must be prepared to provide 3 years of residential history as well as contact information for your rental references.

-The applicant's combined household gross income must be at least three (3) times the monthly rent amount. Proof of income must be submitted. We require 2 months of pay stubs. Self-employed applicants will be required to produce the most recent tax return and 3 months of bank statements. Other acceptable proof of income: Social Security statement, 12 month payment history of court ordered Child Support and/or alimony, IRA statement, Pension. Reemployment assistance is not considered income.  When income is from employment, the income history must be minimum of 24 months and current.

-Processing a rental application generally takes between 2-3 business days. Some of our properties require approval from a homeowner's or condo association and may require additional processing time and may require an additional processing fee. If such is the case, you must also apply separately to such homeowners or condominium association and remit whatever other application fee and/or deposit may be required.

-Each resident over the age of 18  must submit a separate rental application and pay the required fees.

-Once you have been notified of your approval, you must place a good faith deposit equal to at least one months rent, within 24 hours of your approval notification. This must be in Cashier's check or money order. NO CASH OR CREDIT CARD ACCEPTED

-All initial move in funds and first month's rent must in the form of Money Order or Cashier's Check. NO CASH OR CREDIT CARD ACCEPTED

-Osto Property Management utilizes electronic documents and signatures.

-No rental property will be held vacant for more than two (2) weeks, unless approved by Osto Property Management.

-A one time non-refundable tenant administration fee of $199 per household is due upon approval.


All Osto Property Management residents are enrolled in the Resident Benefits Package (RBP) for $35.00/month which includes HVAC air filter delivery (for applicable properties), credit building to help boost your credit score with timely rent payments, $1M Identity Protection, move-in concierge service making utility connection and home service setup a breeze during your move-in, our best-in-class resident rewards program, and much more! More details upon application.

Resident Application/Rental Requirements

The Osto Property Management Resident Benefits Package (RBP) delivers savings and convenient, professional services that make taking care of your home second nature. By applying, Applicant agrees to be enrolled and to pay the applicable cost of $35.00/month, payable with rent.  

RESIDENT BENEFITS PACKAGE - All our tenants are automatically enrolled in our Resident Benefits Package at a price of $35.00 per month as additional rent.

The following items are included as part of the package:

  • Online Resident Portal for making payments and accessing lease documents
  • Dedicated maintenance portal
  • Vetted vendor network
  • HVAC filter delivery every two months (60 Days)
  • Personal concierge for assisting with utility connections
  • Home buying assistance
  • Credit building
  • As an additional benefit, while Osto Property Management manages the property in which you reside, we will provide the TENANTS a basic renter's insurance policy ($10,000 in tenant contents coverage, plus $100,000 in personal liability coverage at no additional cost to TENANT.) Certain exclusions apply. Should Osto Property Management stop managing the property during your tenancy, the renter's policy will be terminated.

Resident Selection Criteria

1. All Adult applicants 18 or older must submit a fully completed, dated and signed residency application and fee. Applicant must provide proof of identity. A Non-refundable application fee will be required for all adult applicants. Applicant may be required to be approved by a condo/homeowner's association and may have to pay an additional application fee or an additional security or damage deposit.

2. Applicants must have a combined household gross income of at least three times the monthly rent. We do not accept co-signers. A minimum of three (3) years residential rental history is required.

3. Credit history and/or Civil Court Records must not contain slow pays, judgments, eviction filing, collections, liens or bankruptcy within the past 5 years, or foreclosures and/or repossessions within 7 years.

4. Self-employed applicants may be required to produce upon request 2 years of tax returns, 1099s and/or bank statements. Non-employed individuals must provide verifiable proof of income.

5. All sources of other income must be verifiable to qualify for a rental unit.

6. Criminal records must contain no convictions for felonies for the illegal manufacture or distribution of a controlled substance within the past 7 years, no felonies resulting in bodily harm, no felonies involving violence or intentional damage or destruction of property within the last 7 years. No sexual offenses.

7. Previous rental history reports from landlords must reflect timely payment, sufficient notice of intent to vacate, no complaints regarding noise, disturbances or illegal activities, no unpaid NSF checks, and no damage to unit or failure to leave the property clean and without damage at time of lease termination.

8. Credit Score for each applicant in household will determine amount of Security Deposit and/or denial or application:

Credit Score of 700 & up - Deposit equal to One month's deposit

Credit Score of 651 - 699 - Deposit equal to One and a half month's deposit

Credit Score of 601 - 650- Deposit equal to Two month's deposit

Credit Score of 600 -          and under - Denial

Credit Score of N/A - Considered on a case by case basis (If Approved - Two Month's Deposit)

9. The number of occupants must be in compliance with HUD standards/guidelines for the applied for unit. Current occupancy standards are a maximum of 2 persons per bedroom except for infants under 2 years of age. Roommates are not allowed.

10. We may require a holding or good faith deposit to be collected to hold a property off the market. In the event the application is approved and applicant fails to enter into a lease, the applicant shall forfeit this Good Faith Deposit. In the event the application is approved, this deposit shall be applied to the required security deposit.

11. Any exceptions to our company's criteria will need to be submitted in writing to the rental agent for presentation to the landlord for consideration. If approval is then given for such exceptions, additional security, and/or additional advance rent payments may be required.

12. Our company policy is to report all non-compliance's with terms of your rental agreement or failure to pay rent, or any amounts owed to the credit bureau and/or a collection agency and if the amount is disputed, it shall be reported as disputed in accordance with law.